Privacy Policy

Last updated: December 2025

1.⁠ ⁠Introduction

Trouvaille Trails LLP (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our services.

2.⁠ ⁠Information We Collect

a. Personal Information: We may collect your name, email address, phone number, postal address, date of birth, passport/identity details (where required), travel preferences, payment information, and other contact details.

b. Usage Information: We gather data about how you use our website and services (such as IP address, browser type, device identifiers, pages visited, and referring URLs).

c. Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to personalise your experience, remember preferences, and analyze site usage.

3.⁠ ⁠How We Use Your Information

We use your information to:

Provide and manage travel packages and services.
Process bookings and payments and send confirmations.
Personalise and improve your experience with us.
Communicate with you about offers, updates, and surveys (with consent where required).
Maintain security, fraud prevention, and quality control.
Comply with legal and regulatory obligations.

4.⁠ ⁠Disclosure of Your Information

We may share your information with:

Service providers and travel partners (hotels, transport, local guides) to fulfil your booking.
Payment processors and banks for transaction processing.
Legal authorities if required by law or to protect our rights.
Other third parties only with your consent or as described in this policy.

5.⁠ ⁠Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no system is completely secure and we cannot guarantee absolute security.

6.⁠ ⁠Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described or as required by law. After that period, we will securely delete or anonymise your data.

7.⁠ ⁠Your Rights

Depending on your location, you may have rights such as:

Access to the personal data we hold about you.
Correction or deletion of your data.
Restriction of or objection to certain processing.
Withdraw consent for marketing communications.

Please contact us at trouvailletrailss@gmail.com for any requests.

8.⁠ ⁠Cookies & Similar Technologies

We use cookies to enhance site functionality and performance. You may disable cookies via your browser settings, but doing so may affect the website’s functionality.

9.⁠ ⁠International Transfers

Your information may be transferred to, and processed in, countries other than your own. We take appropriate safeguards to ensure that your data remains protected.

10.⁠ ⁠Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a new “Last updated” date.

11.⁠ ⁠Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: trouvailletrailss@gmail.com

Address: Plot No. 39, Ground Floor, Mahipalpur, Near Ram Atta Chakki & Choti Red Light, New Delhi, Delhi, India – 110037